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State Bank Of India [SBI] — Fastag KYC not done

I have mailed so many times for update of my KYC documents! SBI is such an inhuman bank, who doesn't help people at all. Here, I have to pay double tolls every day! 7working days have been done, yet, KYC hasn't been updated yet!
Please take strict action!
I have mailed my KYC documents by registed mail id - ishan.chhabra.[protected]@gmail.com
Treat this as urgent because unlike you, we earn money by hardwork! Paying double tolls is really not done! Kindly update my KYC .
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    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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