State Bank Of India [SBI] — Finance Charges waive-off reference to my sbi Bank Credit Card No 4335 XXXX XXXX 6823

I have received my credit card statement dated 12.12.2023. I noticed that finance Charges Rs. 213.55+ gst fee(Rs. 38.44).I have cleard dues on time every month but now a days without any reason getting fin charges .Have raised service request(SR:[protected] also but it's declined without any justification and not getting any help from sbi customer care .
I am requesting to sbi credit card team to waive off finance Charges fee Rs. 213.55+ gst fee(Rs. 38.44).
Please help me .