[Resolved] State Bank Of India [SBI] — fraud calls for credit card

Phani2017

from Hyderabad, Telangana

Aug 30, 2017

Address: Hyderabad, Andhra Pradesh

I got a call from some unknown person stating that she is calling from sbi bank and told my credit card is going to change due to security reasons. Then told i will get activation code which is required to generate new card. I trusted n told the otp. After that call disconnected. I found 10000 rs deducted and used by fraud to add to payzapp wallet. I called sbi custoner care and got the card blocked. But they are not able to stop the transaction. Even payzapp customer care number is not working. How did fraud guys getting my details. Fraud call came from number [protected]. Please take action and get money back to my card.

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Oct 22, 2017

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2017

State Bank of India [SBI] Customer Care's response Dear Customer, Apologies for any inconvenience caused. .We will be glad to assist you with the concern. Please mail us your contact details at [protected]@sbicard.com with Ref No. 1001 & we shall connect with you to address your issues.