[Resolved] State Bank Of India [SBI] — fraud of sbi credit card

balwantparihar

from Jodhpur, Rajasthan

Jul 23, 2018

Address: Jaipur, Rajasthan, 302020

No body call me and no email i have received regarding the fraud and yesterday i call in customer care block department then sbi card is blocked and card outstanding show is rs.42000/- now. I am not using the card yesterday i am use the card then i have receive the message and it show the outstanding 42000/-. I am scared then i saw the message it is totally bad services of sbi credit card department. When i mail on and call customer care why he is not block my card and without my otp n without my confirmation how amount will be deducted and no single msg i have received.

Please do the needful and solve the problem for urgent basis. Why should i pay for the amount. When i am not use the card for any transaction and give me the details of amount will be transfered or transaction. I want to know person account details.

When i dont know who are you so why i am pay for you that's why i want to return my money. It is so big amount.

I never pay this amount. Sbi credit card department is totally wrong and totally bad services.

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Sep 27, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Jul 23, 2018

Updated by balwantparihar Dear Sir,

On the behalf of my sister i write to you that my sister name is Rukmani Parihar her account in SBI Ac.No. [protected] she went on Saturday in branch : vijay path mansarovar, She talk to there madam i dont knw her name she said i want to know which no. is activated in my account. Madam said wait 10 minutes. she wait 10 minutes after that she told again then she check the details of account and she said there is no mobile no. in your account so how it is possible that without no. account is open and how it is not updated when i open the account i am sure that i am fill the number in form. Madam said giving a application for no. update i will update in 24 hours. So sir plz tell me if it is such a process if i want to update my account no. it will take 24 hrs. and today it is still not updated. Why it is not updated. if she said it take 24 hours. I want to know why mobile no. is not update.

I want to do some transaction by internet banking but internat banking is connected to mobile no. when i apply for new registered the internet banking is show that wrong mobile no.

Please resolve the problem and give me the reason why it is not update till today.

Verified Support

Aug 27, 2018

State Bank of India [SBI] Customer Care's response Dear balwantparihar, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 65307 in your mail to enable us to address your concern on priority.

Oct 23, 2018

Updated by balwantparihar NO

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Comments

kajal meena

from Indore, Madhya Pradesh

Jul 23, 2018

Yesterday I went to deposit cash to m nearest ATM machine. All cash has been deposited successfully except one 500rs note. Neither it came back out of machine nor it get deposited. One slip came stating "1 NOTE RETAINED FOR VERIFICATION" . I want to know why it has been retained? and when money will be deposited to my account.