State Bank Of India [SBI] — fraud transaction on sbi credit card account

Address: 3rd Floor, Fort House, 221 Dr. Dn Road , Fort, Mumbai 400001

Dear sir/madam,

Subject: fraud transaction on sbi credit card account.

I shyam sunder barnwal a customer of sbi credit card, there is a online fraud transaction of rs.60, 000 (Sixty thousand)
On my sbi credit card account ending with xxxxxxxx2514 by a customer of dbs bank ltd, mumbai branch on dated 29/07/20.

I got shocked when i received an alert message for this transaction without any otp or alert message before this transaction
Processed by sbi card on dated 29/07/20 at 9:0 a. M from my sbi account.

I called sbi customer care and complaint about this fraud transaction happened on my account immediately and asked them
To block this account to stop any further such transaction.

They confirmed that, this amount (Rs.60, 000) has been booked online by logging into my account somehow which doesn't require any otp from sbi bank side.

As per the sbi customer care advice i filed a local police fir report in belapur, navi mumbai for this fraud transaction on my account and mailed a copy of the same along with the transaction alert messages received from sbi card on my registered mobile no. For their immidiate action.

Below are the account details of the customer of dbs bank, mumbai (Shared by sbi card) who has done this transaction on my account fraudulently.

Dbs bank ltd.
Bank a/c no.[protected]
Ifec code: dbss0in0811
Utr no. : sbin[protected]
Transfer mode: easy money transfer.
Transaction date: 29/07/2020
Dbs bank phone no.[protected],[protected]
Bank address: 3rd floor, fort house, 221 dr. Dn road,
Fort, mumbai 400001

Hence, i kindly request you to please take a strict and legal action against this fraud online transaction to settle this transaction
Amount from dbs bank customer to my sbi card account asap.

I am attaching the police fir copy with other transaction details document as received from sbi card for referemce.

I hope, you understand my concern regarding this fraud transaction made and do the needful at the earliest to settle this amount.
I would be very thankful to you for this cooperation with me.

Thanks and regards,
Shyam.
Phone no. [protected], [protected]
Date: 29/07/2020