State Bank Of India [SBI] — fraud withdrawal from atm card

Address: Saharanpur, Uttar Pradesh, 247001

With reference to my savings account number ([protected]), i regret to inform to that i had received sms alerts that cash has been withdrawn from my account though i had not attempted to withdraw cash from any atm using my debit card. I am mentioning the details :
Name : chirag arora
Account number : [protected]
Mob number : [protected]
Card number : [protected]
Name of the branch : state bank of india, transport nagar, saharanpur - 247001 (Ifsc: sbin0015423)
Transaction id: #5046 & #5047 (2 transactions)
Date of transaction: 13th july, 2017
Transaction time: 6:29 a. M.
Transaction amount : inr 40, 000 (2 transactions if inr 20, 000 each)
Location of atm: dmrc, dwarka more, new delhi
Atm id: (As per sms) : sbi atm (S10a[protected]

I have lodged a fir (Attached in the mail).
Kindly investigate into this matter so that i can get my money back.

Branch is taking a lot of time to respond and doesn't respond to mails from cyber crime.
Also not taking any request further and not following rbi guidelines.
Branch officials doesn't listen to anybody there.
Doesn't check their mails.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
 
1 Comment

Comments

Chirag, Sorry to hear about that but the same thing happened with me also, getting the same answer what you have got, so I just want to know have you got your money back from your bank?

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