State Bank Of India [SBI] — fraudulent credit card

Address: Guntur, Andhra Pradesh, 522006

Sir
I have received a call from sbi on 23.7.2017 at around 3.30pm saying that there was a suspected transaction of rs 36, 908.56 in ireland on my credit card and did i responsible for that, i told them that i have not received any otp and also not responsible for that and requested to immediately block the card. Then i got message that my card was blocked. Again on 2.8.2017 towards netflix an amount of rs 800/ was debited when the card is in blocked condition.
As per the directions of customer care center sbi i have raised dispute form on 25.7.2017for the fradulent transaction requesting to revive the transactions for which i am not responsible.in the meantime i was asking to pay from bank the bill amount to avoid levying of other charges as per bank norms. It is a huge amount for me to pay. Please direct me
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27866
    Pending
    0
    Resolved
    7388
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information