| Address: Chennai, Tamil Nadu, 600106 |
Dear Sir,
I have received a phone call from mobile no.[protected], [protected] saying that my reward points are expired and i can get cash back of Rs. 5000/- adjusted against my outstanding balance or I can use 5000 reward points equal to 5000 rupees for shopping. They asked for my open details such as my date of birth and pincode and intimated my correct address. Then they asked for my Credit Card No. & CVV and informed that specified amounts will be credited in new Credit card.
TRANSACTION WAS FOR idea bill desk mumbai
1.Transaction ID#003578 12/05/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 997
2.Transaction ID#003936 12/05/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 999
3.Transaction ID#004660 12/05/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 999
Request you not to settle this transaction as its a fraudulent one.
Date of transaction : 12.05.2017
Amount :Rs. 14, 995/-
Card no. xxxx xxxx xxxx 8863
Thanks,
Regards,
Sujee Was this information helpful? | 
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I have received a phone call from a mobile number [protected] and [protected] on 12.5.2017, stated that they are calling from SBI Master/Visa credit card section.They had also accurately mentioned my name and Credit card number.They said my credit card has blocked due to that the card has not been used till now from the card is issued.To resolve this, a new card will be issued and the limit will be transferred to the new card.They asked for an OTP which will be received to the registered mobile for transferring the limit to the new card.I have also trusted the call because the above details said by them is 100% correct.I have realized that my card has misused after I noticed Rs.14994.50 is in unbilled transaction in the credit card statement in net banking on the same date .The transaction details are mentioned for your kind reference.
1.Transaction ID#003578 12/05/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 997
2.Transaction ID#003936 12/05/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 999
3.Transaction ID#004660 12/05/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 999
Still I am shocked that how could they knew my name, credit card number, mobile number and the detail that I have not used my credit card so far which is so confidential maintained at your end.
So I Kindly request you to investigate the issue and charge back the misused transaction to get a new credit card.
Kindly do the needful.