State Bank Of India [SBI] — Fraudulent debits in our credit cards

Address: 380015

Dear sir
We are SBI card holders of following SBI Card
1 . J K Satta : [protected]
2. Nirmala J Satta : [protected]
We are not using the above cards since long time
On 9th & 10th April we received call from one Ms Nidhi Sharma M. [protected] that why we are not using credit cards. In reply we said that we are not having PIN she identified herself as from SBI credit card and advised us that we should follow certain procedure. And to convince us she got us talked to Ms Priyanka Sharma M. [protected]/[protected] who was introduced to us as her boss. Ms Nidhi Sharma gave her employee code number also. Incidentally, in one of the messages name of the firm was mentioned as “Kumar Enterprise”
On 12th April we received call from Mr Ayush M [protected] saying that Rupees 15000/- has been debited twice on our both credit card on 9th and 10th April 2017 and when we ask how these have been debited when we have not used credit cards and then new narrated him call of Ms Nidhi Sharma which he said that these were fraud calls.
We have lodged complaint at [protected]@sbicard.com which they have acknowledged.
Here, we solicit your help that SBI Card should block the fund in the account of person who has defrauded us and make available his detail so that we can initiate actions against him
This is required to be done with utmost urgency so that fund may not be utilized by fraudster as inquiry by SBI Card would take a longer time
Thanks & Regards
Yours Faithfully
J K Satta
Nirmala J Satta