[Resolved]  State Bank Of India [SBI] — fraudulent fund transfer in ola money zipcash from sbi card

My father became a victim of debit card fraud. A fraud person
Pretended to be a bank person made following two fraudulent
Transactions with my fathers debit card details.

Name on the account holder: lala ram /asha devi (Joint account)
Transaction date and time:[protected], 4:24 pm
Amount:9, 999.00
Card number (First 6 digits and last 4 digits of the card):622018#4647
Trasaction refno:sbipg[protected]ola money - zipcash mumbai-

Bank name:sbi bulandshahr ifsc code:sbin0000624

Name on the account holder: lala ram /asha devi (Joint account)
Transaction date and time:[protected], 4:26 pm
Amount:8, 000.00
Card number (First 6 digits and last 4 digits of the card):622018#4647
Bank name:sbi bulandshahr ifsc code:sbin0000624
Transaction refno:sbipg[protected]ola money - zipcash mumbai-

Total fraud deduction = inr 17, 999 (8000+9999).

I request you to please cancel the transaction and refund the money
Back to the original bank account.

The phone no from which call came is:[protected]

I would greatly appreciate your help in this matter.

Please let me know if you need any more information.
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Sep 13, 2022
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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