State Bank Of India [SBI] — Fraudulent transaction from Bank Account - no response from bank

Address:SBI ANANDAPURI Branch Address P.O. NONA CHANDANPUKUR, BARRACKPORE District: 24 PARGANASNORTH WEST BENGAL Pincode - 700122

Fraudulent money withdrawal of amount INR 4, 44, 660 happened from my State Bank of India Account on 2nd January 2020. The total amount was debited from three accounts and through multiple transactions which belong to Ajoy Kumar Ghosh and maintained with State bank Of India, Anandapuri Branch). These transactions happened without any consent/ Pin/ OTP/ Password shared by the account holder and executed by fraudsters.

I reported the matter to police, lodged FIR and provided all details to bank immediately. But I regret that despite multiple reminders/letters to appropriate authorities of Bank (some of which are attached for your perusal) over more than a year, I received no response from Bank on status of the case or recovery of money.

Hence I request you to take up the matter with the bank and suggest them to keep me informed on the present status of the case, action taken against fraudsters, recovery and refund of money immediately as this case was not promptly handled and responded by State Bank of India.

Regards,
Ajoy Kumar Ghosh
email: [protected]@yahoo.com
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Feb 12, 2021
Updated by ajoy1
My complaint is yet to be solved.Why you have marked it as resolved?Is it your duty only to forward the complaint to appropriate authority nothing else. Please reply.
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