State Bank Of India [SBI] — Harassing calls from credit card department

Address: 560022

I received calls at 2.00 pm from [protected] stating the person rajesh kumar is speaking from sbi credit card dept. He asked if I want to convert my points into money. Initially I said yes. But he started asking me more questions on card number, validity etc. as the call was from a pvt number I did not want to give the details directly. I asked him for a 1800 or another number where I myself could call so that there arises no discrepancies. He started shouting on the call and spoke in a very rude way and started harassing me saying he is cancelling my card. On asking him the reason he said you will get a mail and he mocked at me and said I am sorry Sir.
He was very indecent and even after I cut his call once he kept calling me four times. I hence have recorded his call. he also harassed saying I will have a penalty and things of that sort.

Please ensure you employ the right kind of people. This is a very bad experience a customer has had. Plz get back to me on ganesh.[protected]@gmail.com