State Bank Of India [SBI] — Harrazing for repayment

Address: Chennai, Tamil Nadu, 600083

THE MANAGER
SBI Bank, Chennai

SUB: Complaint against your Staff-Reg
Ref:- Written off credit card:
I am Antony Nelson, was using SBI BANK Credit Card which I have been asked to close it by paying a sum of rupees 28000/- only which is outstanding indicating that I will receive One more Credit card.Not sure if this is True and Weather I will be able to receive one like that. They aren't sure that how much score will get increased. Till date they haven't given any clear picture rather asking me just to pay either 12k or 19k or 28k.
12k just as settled without outstanding, 19k CIBIL clearance and NOC and account update. 28k All as above similar as for 19k along with New SBI Credit card. They aren't assuring this as well. I just want an option to issue Credit card which will help me increase my cibil score and make this outstanding in my first month statement which I can pay which they aren't agreeing rather calling all my office guys and harassing them by using unwanted statements.
Now after 9 years passed recently for the past one week, I have been receiving calls from your bank
FROM THE FOLLOWING NOS.
[protected] Nithya - STAFF OF SBI BANK
[protected] Nithya - STAFF OF SBI BANK
[protected] - Nithya
(Not sure whether their names are real)- calling my office board line abusing and using offensive words with my colleagues, disturbing all the staffs, telephone operator, calling more than 20 to 30 times in a day to defaming my image in the office which is mental torture and harassment.
I am not running anywhere, I responds to all their calls on my mobile phone than why this harassment and mental torture.
My question is what your bank was doing all these 9 years, not even a single call, no letter, no intimation, after the account have been written Off. Now what made them to harass me abruptly, saying that I have to settle the amount immediately. Now they started to threaten me stating that they will send persons to my office and harass me directly in my office. This make me mentally depressed. You are writing off 9000 Crores and sitting silent without asking him but you are behind for just 28k and not giving me any option If you insist me to pay proceed through the court of law, I shall face the consequence through court.
Please take notice that if you or your staffs continue to harass or torture me or my colleagues and if any thing happens to me by your torture you and your bank is solely responsible for the same and I will not hesitate to take up the matter to the commissioner of police about your torture when I am ready to pay and asking for option just to make sure that the amount is safely received and I receive the card
Take immediate action and stop making any calls to me.
Regards:
Antony Nelson