[Resolved]  State Bank Of India [SBI] — High rates of interest on home loan with sbi

Address: Ghaziabad, Uttar Pradesh, 201012
Website: www.onlinesbi.com

My home loan acc. No. Is [protected] approved in apr 2016 with interest rate of 9.4 %. But now the rates are 8.65% and bank is not reducing my rates. At the time of approval they said it will get automatically changed (Increased or decreased) as per the applicable rates. I approached the branch but they have not addressed my issue. I also lodged complain with customer care with complain no.[protected], after one day i have received a sms stating that "customer contacted and terms explained to his satisfaction and complaint closed", but no one contacted me and nothing explained to me. I am requesting to decrease my home loan interest rates as current rates and give me the benefit as per the dates the rates decreased.
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Aug 16, 2017
Complaint marked as Resolved 
After my complaint SBI reduced my interest rates as per current rates without asking or informing me. Thanks for your support.
State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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