State Bank Of India [SBI] — I am complaining about the sbi fake transaction

Address: Bhagalpur, Bihar, IGNOU162016

Website: exam.ignou.ac.in

Sir, mera nam ravikant kumar hai. Maine[protected] ko ignou ka ba 1st year ka exam form vara tha jisme online payment ke sabhi details vharne ke bad submit kiya. Maine payment debitcard ke through kiya tha mere phone per otp aya jisko var kar maine submit kiya. Karib 5minute ke bad session expired batata hai. Maine rs600 ka transaction kiya tha. Jab maine form ka submission status check kiya to pata chala ki form submit nahi ho paya hai firbhi mera a/c balance rs600 kata gaya hai.
Mere a/c no. Hai-[protected] (State bank of india)
Ifsc no - sbino36003
Bank reference no-ignou162016
Search engine - google
Browser-google chrome
Payment with - citruspay
Please, mere amount ko refund kerne me meri madad karen.