State Bank Of India [SBI] — I'm complaining about account transfer related harassment

Address: Mumbai City, Maharashtra, 400081

I, dr nitika, account holder at sbi, medical square branch Nagpur.my saving account no [protected].i have shifted to Mulund East (Mumbai) in march so like to transfer my account from Nagpur to gavanpada east, Mulund.but, manager at Mulund East gavanpada branch is saying it wil take 2-3 months to transfer.and over it they are telling me to submit application at Nagpur only and this is simply not done as per rules.i m not getting as why it will take 2-3 months to transfer the account during this Age of digital India ?