State Bank Of India [SBI] — I'm complaining about my refund request

Address: Meerut, Uttar Pradesh, 201301

Website: [email protected]

I m ashwani nagar have saving account with your bank. Actually i have made payment by my sbi visa debit card for passport fee payment two times. My amount has been deducted twice from my saving account nd yet payment status is showing failed. If i contact to the branch they say we don't know about that contact on customer care no. If i talk on customer care they say contact to the branch nd your payment will refund in 45 days. I have contacted to the passport office they are saying within 7 days your amount will refund in your account by sbi bank. Every comman person facing problem because of lack of knowledge in your employees they don't know anything they are sending problem one sit to another sit... Please solve this issue asap.