State Bank Of India [SBI] — Imps problem

Address: 560100

Dear sir
I am having sb account in your bank at kasavanahalli branch bangalore with ac. No [protected], name - anil kumar bc
On 14th of last month (14/05/17) i had done imps to 3rd party who have account in corporation bank, magadi branch. This payment has not got updated to party but amount has been deducted from my account. From last 9th i had requested for the details regarding this through tool free customer care they had raised manually complaint. Till now i had not got any solution even reminding 4 time to sbi customer service, they suggested to send sms unhappy to [protected], on 9th i had send sms i had got call but details of my deducted amount not yet. I had sent 4 times sms and till now i ad not got solution. I have call records also they told technical person will get back to me but till now no calls from your end. Is there any other way to solve my problem or i have to contact directly to consumer court with all details, please suggest me the details of my payment deduction as follows

14-may-17 14-may-17 to transfer-inb imps/p2a/[protected]/xxxxxxx399corp — imps[protected]mo46030043 transfer t 5, 000.00 25, 158.27