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[Resolved]  State Bank Of India [SBI] — incorrect information provided to cibil by sbi card department

Address: 411017

There is sbi credit card reflecting under my name and i have never used that card, i have raised a dispute for the same, they have repliyed me that no change, i m facing problem in my home loan and my cibil is low, they have linked that sbi card to my cibil this is due to incorrect dob when they have my pan number with them, they should have my correct dob with them my dispute number is-cds[protected]
I am not at all satisfied with the cibil resolution they should do the full enq... And then link anything to anyones a/c i am not able to contact sbi as that card is not on my name... I have made the outstanding payment for the credit card which was actully not on my name
Atlest this month i wont get a hit on my cibil... If this issue is not resolved i will definitely going to take this matter to court
I am not sure who's mistake it is cibil or sbi i need the resolution that's it
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Jun 29, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
May 29, 2018
State Bank of India [SBI] Customer Care's response Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 46607 in your mail to enable us to address your concern on priority.
 
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Comments

I have requested for a statement of account from the Bank Manager SBI Thiruvalla Town (70094) PB No 3 Ennikattil Building MC Road 689101 on 18 April 2018 under registered post. But the statement has not yet been received. Please instruct him to provide the same.
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MG Ravindran Nair's reply, May 21, 2018
Statement of account not forwarding which was asked by the consumer from Thiruvalla SBI by registered post on 18 Apr 2018. Account No 570684426, Name MG Ravindran Nair
While online payment transaction wasn’t shown successful but the amount deducted from the account on dated 20.05.2018.txn#[protected]
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