State Bank Of India [SBI] — Internet banking payment

bhavinbhagat

from Silvassa, Dadra and Nagar Haveli

May 6, 2017

Address: Valsad, Gujarat, 396125

Dear sir

My name is bhavin amrutlal bhagat, i have an savings account in sbi bearing a/c no. [protected]. I have to my idea mobile bill payment for paying to mvisa merchant option on my mobile net-banking app, actual payment of rs.847/- but my a/c debited 4 time excess payment of rs.3388 i have attached my bank statement for your reference, and please try to sort this problem out asap. I request you to look into the matter seriously. If you have any doubt about my complain, and take necessary action to credit the amount to my savings a/c no.[protected]. As under reference no details.

1. Mvisa payment ref no.704712a00018 – 847/-
2. Mvisa payment ref no.704712a00019 – 847/-
3. Mvisa payment ref no.704712a00020 – 847/-
4. Mvisa payment ref no.704712a00021 – 847/-
5. Mvisa payment ref no.704712a00022 – 847/-

Thanks and regards:

Bhavin amrutlal bhagat
Mobile no.: [protected]
Complaint no:. [protected]
Sbi a/c type : sb
Branch : pardi
Pin : 396125

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State Bank of India [SBI] customer support has been notified about the posted complaint.

May 10, 2017

Updated by bhavinbhagat Dear sir

Like others i too used sbi anywhere app's mvisa facility to pay my idea mobile bill payment and manually entered the data (MVISA Merchant id[protected] using qr code in this process the money got deducted but my idea mobile bill payment did not get it., This transaction of Rs.847 was tried by me on 16th Feb 2017 to my idea mobile bill (MVISA Merchant id[protected] five times. Total Rs.4235 deducted from my bank account.one time payment of Rs.847 has been recd ref no.[protected] Please return the money as it is not recd by idea mobile bill payment. i have attached my bank statement for your reference, and please try to sort this problem out asap. I request you to look into the matter seriously. If you have any doubt about my complain, and take necessary action to credit the amount to my savings a/c no.[protected]. As under reference no details.

1. Mvisa payment ref no.704712a00018 – 847/- transfer to[protected]
2. Mvisa payment ref no.704712a00019 – 847/- transfer to[protected]
3. Mvisa payment ref no.704712a00020 – 847/- transfer to[protected]
4. Mvisa payment ref no.704712a00021 – 847/- transfer to[protected]
5. Mvisa payment ref no.704712a00022 – 847/- transfer to[protected]

Thanks and regards:

Bhavin amrutlal bhagat
Mobile no.: [protected]
Sbi a/c type : sb
Branch : pardi
Pin : 396125