State Bank Of India [SBI] — irata number not received

Address: Ahmedabad, Gujarat, 380058

Website: SBI

I am 80 plus years old and i had to go to the bank in person to get funds transfer activated for internet banking as i am suffering from cancer and cant go to pay my bills hence my daughter showed me how to py bills online. So the lady at the jodhpur tekra branch made mee fill forms to get funds transfer activated but she never told me that i need to regeister my mobile to add someone as a beneficiary. Now my daughter is assisting me getting it sorted so that i dont have to visit the bank again but i am unable to do so. I requested to register my mobile number through otp/atm/contact centre. Twice (Cancelled first requested) and requested second time but did not get irata number. Please contact me on the mobile number. Cif [protected]. It is an serious issue of incomptency and not doing their job. Very frustrating