State Bank Of India [SBI] — lack of job knowledge

This is complain against branch manager of sardarnagar, ahmedabad. Gujarat. Today on 04/05/2018 when we visited to branch to deposite our dollars cheque but he said you have to visit nri brach. This is the third time when branch manager changed and they don't have their job knowledge whenever branch manager changed i am facing this issue. And nri branch or main branch is so far from our area and every time they are saying you have to visit main branch or nri branch. And i want to complaint against one of your executive she is working there and she knew all that we are depositing this cheque in our local branch but she said that she don't know anything and behaving rude.
I request you to take an action on serious note. And give me favourable reply.