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State Bank Of India [SBI] — late fine charges for car loan interest in spite of ecs process

I have a car loan (Loan a/c XXXXX547809) in SBI (IFSC - SBIN0031376) since 2015 and interests are being debited as ECS process from my another account. offlate I am receiving irregular payment messages and they have also fined late payment charges from my account whereas it is a fault from SBI side.

Please look into it and correct your systems first. Also refund my money asap as it is completely a fault by SBI systems only. I should not pay late fee for Bank's fault since it was an ECS payment which is automatic to avoid irregular payment.

Kindly look into it and do the needful.
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    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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