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State Bank Of India [SBI] — loan insurance not claimed and guarantor forced to pay total loan amount

Address: Jabalpur, Madhya Pradesh, 482001

I am meetu kandra. I have salary account in sbi. I am guarantor of a loan taken by my colleague. My colleague expired due to cancer last year. A loan insurance was done for my colleague for loan borrowed by her and after her death that loan insurance was not claimed by sbi. Instead sbi blocked my account and forcing me to pay her complete loan. Loan insurance is not claimed by sbi. And sbi is not helping me anyway. Please help me. This issue will be resolved partially if sbi claims the loan insurance of borrower as she is dead now.
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