State Bank Of India [SBI] — Manager's rude behavior

Address: Nalanda, Bihar, 803118

On 5th July 2017 my mother and brother went to SBI, badi pahadi, Bihar Sharif, nalanda branch regarding loan for my brother's further studies but branch manager insulted my mother he mentally harrashed her and asked my brother that he will have to pass test taken by him after that he will talk about loan..sir plz do something, otherwise I will file complain in banking ombudsman and also tweet pmo, SBI chief, ...
Thank you
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