State Bank Of India [SBI] — misbehavior with consumer

Address: Jhajjar, Haryana, 124103

My father is an retired army officer and his pension account in state bank of patiala in jhajjar branch. We have put the request for online banking. Ad from the last 20 days bank employee and manager give me next day every day. Every time bank manager and their employee have rudely behave with us. My father is an old man also he was an govt employee now tell me what i should.

We want to register a case for misbehavior tell me process please

Bank name — state bank of patiala
Branch — jhajjar haryana
Manager — sanjeev
Issue — misbehavior