State Bank Of India [SBI] — mismanagement and misbehave of the staff

Address: 313027

At slumber branch some of the staff conduct very rudely poor people and after the merjer of sbbj people of the town get suffering of much rush.
Please it's humble request to you or your management that keep one more branch whom you had before the merjer in the town.
In this days staff always have a comman excuse that they have site down, non connectivity, printing out of service even they not carry out enough bank pass book. Consumer run in the bank four to five time only for pass book.
Sir this is rural area consumer taking 20 to 30 miles travel for bank work and your newly staff treated them much harshly.