[Resolved]  State Bank Of India [SBI] — money debited from failed transaction

Address: Dhalai, Tripura, 799285
Website: consumer complaints

In 23/09/2017 i used my debit card for shopping from flipkart, but the transaction was failed. Later i checked my account it is showing some of rs.13499 was debited from my account. Transaction number-ks[protected]flipkart. I contacted with sbi customer care they told me to wait for 1 working day from transaction date it will refund automatically, but 3 days over till i did not get my refund. Than i call to sbi customer care, but they are not ready to take my complaints. They said the transaction number is wrong. And its not possible to go to my home branch, because am living outside my state at present time. My contact no.[protected]
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Sep 27, 2017
Complaint marked as Resolved 
I got my refund at 26/09/2017
State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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