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State Bank Of India [SBI] — Money issued but not added to account

I have ordered and returned two product from Amazon i. e Gulabi Fab women's black jacket and Royal station men's jacket denim. The Amazon has issued the refund and it was said that the money will be credited to my account by 14 Jan and 15 jan but still the money is not credited to my account .The RRN number are 347378 and 546831 respectively. Please add the money to my account.
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Sir, I have complaint but still pending. The complaint is still pending . It is still Unsolved please solve it.

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