State Bank Of India [SBI] — My Account No.[protected]-292. Different Procedures & Irregularities in SBI Branches in Bank Transfer of Money to Foreign C

Address:9-SA, Jains, Virugambakkam, Chennai-600092.

01.02.21
Dear Sir, Mam,
Sub: My Account No.[protected]-292. Different Procedures & Irregularities in SBI Branches in Bank Transfer of Money to Foreign Country (UK).
__________________________________

I submit that the following Irregularity & Procedure was followed by SBI, in different Branches:
1. On 13.1.21, I transferred GBP:102 to my Son in SBI Saligramam Branch (Branch Code: 06850), for which the Banking Staff took the following from me:
a. A written Letter to SBI giving all the particulars of the Transfer, in which she asked me to mention to debit the sum to my account No. 000000-[protected].
b. Also, She took a Cheque from me for the amount to be debited to my account, in spite of my objection that the Cheque might cause duplicate debit.
2. On 25.1.21, from my same account No. 000000-[protected], I transferred GBP:6, 762 to my Son, from SBI, NRI Branch, T.Nagar, Chennai (Branch Code: 07684), for which the Banking Staff took 2 nos. of Filled-in Forms from me (No Cheque & No Letter was requested from me).
I don’t understand why 2 different procedures are followed in your Bank Branches.
I strongly emphasize that the procedure followed by SBI, Saligramam Branch is not Logical, as there is every chance of duplicate debit to my account.
So, I request your good selves, to make a Standard Procedure & advice your Staff accordingly, in this matter.
With Kind Wishes & Regards from: Alagappan Chinnasamy, Ac. Holder.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Feb 01, 2021
Updated by Chinnasamy Alagappan
01.02.21
Dear Sir, Mam,
Sub: My Account No.[protected]-292. Different Procedures & Irregularities in SBI Branches in Bank Transfer of Money to Foreign Country (UK).
I submit that the following Irregularity & Procedure was followed by SBI, in different Branches:
1. On 13.1.21, I transferred GBP:102 to my Son in SBI Saligramam Branch (Branch Code: 06850), for which the Banking Staff took the following from me:
a. A written Letter to SBI giving all the particulars of the Transfer, in which she asked me to mention to debit the sum to my account No. 000000-[protected].
b. Also, She took a Cheque from me for the amount to be debited to my account, in spite of my objection that the Cheque might cause duplicate debit.
2. On 25.1.21, from my same account No. 000000-[protected], I transferred GBP:6, 762 to my Son, from SBI, NRI Branch, T.Nagar, Chennai (Branch Code: 07684), for which the Banking Staff took 2 nos. of Filled-in Forms from me (No Cheque & No Letter was requested from me).
I don’t understand why 2 different procedures are followed in your Bank Branches.
I strongly emphasize that the procedure followed by SBI, Saligramam Branch is not Logical, as there is every chance of duplicate debit to my account.
So, I request your good selves, to make a Standard Procedure & advice your Staff accordingly, in this matter.
With Kind Wishes & Regards from: Alagappan Chinnasamy, Ac. Holder.
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