State Bank Of India [SBI] — negligent service

Address: Tumkur, Karnataka

I am indian currently residing in singapore. I used to remit amount from singapore to my father's account. Recently i did two transactions to my fathers account.
My father has account in state bank of mysore tiptur branch, currently merged as state bank of india.
While merger happened, there is a change in ifsc code. Should there be seamless transfer of money in first place or at least the bank should communicate their customers about the new/changed ifsc code in advance? In my fathers case, bank has not full filled their responsibilities / duties to inform the change of ifsc code.
As usual, i remitted the money to my fathers account with sbm in september 2017. Money returned back after about a week to my account saying "wrong ifsc code".in this transaction i have lost nearly int 7500. This is just due to negligent banking services.
Please let me know how to recover this lose and what are opportunities for my father to recover this. Please help.
I trust you will provide some direction to resolve this issue.
Thanks.
+1 photos
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27866
    Pending
    0
    Resolved
    7388
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information