State Bank Of India [SBI] — nobody picks up the phone

Address: Dakshina Kannada, Karnataka, 575002

My account is with sbi kankanady branch, mangalore which actually is in valencia.
Yesterday i had gone there personally to meet the accountant. As soon as she saw me, she ran away asking me to wait though i told her that i just wanted to have a word with her. Later on i came to know that she was participating in the repair of the atm machine which would take ages. I left the place & tried to call the bank later with all the numbers available with me.. Today also i tried.
The numbers given are :
[protected] numbers) out of which only[protected] works which keeps on ringing which nobody picks up. I think it is the number of the manager whose room is vacant for the past several months. There is a pro i guess. The toll free number starting with 1800-... Does not work.
I tried the number 2449453 given in the passbook as directed by the staff once. Most of the phones do not exist or are out of order or are not picked up.
In this modern digital age, you can't even talk to anyone through phone or in person because the phones do not work & they pretend to be busy vips. Customers seem to be the last priority. Now i'm going to go personally to meet the accountant if she is in a sweet mood to listen to a word of mine. Wish me luck.
Are we supposed to go & meet the vips every time we have a mundane job or verification to be done? Are we living in a stone age in this digital era? "pathetic" to say the least.