State Bank Of India [SBI] — Non conforming the kyc for pension plan (Pran :[protected]

Address: New Delhi, Delhi, 110007

Website: CRA

Dear sir,
I had open a nps account. My pran is[protected]. As per central recordkeeping agency vide my token no.10192534. My kyc pending with you bank since 10.04.17. Due to which my pran is frozen. As per cra your head office should confirmed my kyc, after that they may defreeze my account and i can able to deposited further amount to my nps account. The detail is as under of my reply of cra:
This is to inform you that the grievance registered in the cra system vide token no. 10192534 has been resolved. The details of the same are given below:

1. Pran:[protected]

2. Date of logging grievance: 21/04/2017

3. Mode of raising the grievance: grc

4. Details of resolution: dear subscriber, we wish to inform you that we have verified our records and it has been observed that subscriber registration form has been accepted by cra. Further, your pran has been frozen due to kyc verification is pending from bank end. Therefore, your account is in freeze status in cra system. Kindly note that there can be no transaction carried out in subscribers account once the pran is in the freeze status. The steps to be followed by the pop bank users for kyc verification are: step 1: bank user will login into cra system and access the option for kyc verification under subscriber registration option. Step 2: the bank user enters necessary details to search for the records to be verified. The search can be based on pran, acknowledgment no. Or date range. Users may please note that the date range for the search cannot be greater than 15 days. Step 3: based on search criteria, the list of pran which are pending for kyc verification will be available. Step 4: the pop bank user will click on the link, to be verified? And the subscriber details will be displayed. The pop bank user will verify the details provided by subscriber in enps and details available in the core banking system (Cbs). Step 5: once user clicks on `confirm' then need to select dsc and click on, ok to complete the verification. Step 6: once the kyc is successfully verified by bank, an alert will be send to the subscriber and pran will be activated in cra system.in case of any rejection, an alert will be send to the subscriber for further course of action. Kindly note that all the pop (Bank) operations are centralized. Hence, the above mentioned activities are carried out by the head office of the branch. You are requested to visit the branch and request them to process your request through their head office. We thank you for being our valuable subscriber.