State Bank Of India [SBI] — Non credit of cancelled debit card transaction

Address: Coimbatore, Tamil Nadu, 641045

I had used my debit card to pay for some services at Mahindra Logan Service Centre. After using the card, the accountant at the service centre stated that she had added an extra zero to the amount, in the POS machine. This resulted in instead of the bill amount of Rs 19331/- being charged, an amount of Rs 1, 93, 310/- was deducted from my account. The accountant cancelled the sale immediately and handed over the POS machine receipt for Rs 1, 93, 310/-, and also the VOID Sale receipt. I was assured that the amount would be reverted within 24 hrs. When the amount was not credited after 24 hrs, I rang SBI toll free number at [protected]. They informed me that the amount would be returned within transaction plus two working days. The amount has not been returned even after stipulated period. I have lodged a complaint on toll free number. Complaint no is PO[protected]. SBI should have the amount returned immediately.