State Bank Of India [SBI] — non credit of pension arrears and revised pension for the last three months

Address: Mysore, Karnataka, 570010

Revised pension ppo has been issued by office of pcda vide corr ppo mf in the month of jan 2018 as per the clarification asked by sbm. The same was sent to cpcc by whats app followed by a letter with copy of ppo on. There after a reminder letter was sent on. An online complaint was sent in sbi grievance cell on apr 10 vide ticket no [protected] for whiich the reply came promptly to contact the branch manager as it was due to unavoidable reason. When contacted the branch they say they have no information about it. And they said that that my letter dt 26 feb has been forwarded to the cpcc on 28 feb 2018.
I had sent a mail once again to the cms of sbi to the same mail from which the reply came on 11 apr on 16 apr 2018 which has not been replied by sbi till date.
Today again i had approached the branch manager (Sbi, mandimohalla branch, mysore) who said again to approach cpcc and given the concerned persons number [protected] whcih does not get response.

I am mrs geetha narayana/ sbi a/c no [protected]