State Bank Of India [SBI] — non receipt of bsr code

My sbi account [protected] is being maintained at sector 22 gandhinagar gujrat branch. To release my pension online by the pao crpf, bsr code is required. Accordingly i had visited the branch on 28/8/2017 and as per entry made by them with regard to bsr code0011352 the same have been communicated to pao. But regret to inform that they failed to intimate correct bsr code. Again i requested them to intimate correct bsr code, now they have provided another bsr code i. E. 0004329. The staff posted in this branch are not capable including manager. They may be transferred to rural areas as time and again they are look each other as and when any queries have been raised to them. Account opening form in english is also not available with them.