State Bank Of India [SBI] — non receipt of cash

My atm card no. [protected] my a/c. No[protected]. Branch-dalhousie road pathankot punjab
I withdraw amounted 20000 rupees from my atm card in ghandi chowk pathankot on dt.31/07/2017 but i cant receive such amount from atm machine with power failure while it was dispensing cash. So please give me guidence. Money has yet not refunded to me by the bank yet
Details are as follows given the sms alert
Sbi atm dfbp[protected]
Txn # 3439
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Aug 10, 2017
Updated by lehroon
it is more than seven days, i hv still not received back money in my account. complaint also registered in customercare SBI. PLSE ADVISE FURTHER ACTION.
 
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