State Bank Of India [SBI] — non receipt of form 16a for filing of it returns

I have a Senior Citizen account bearing no. [protected] with the State Bank of India (04155).SPL P.B.B Jubilee Hill.Hyd located at Plot No.1272, Road No.63, Hyderabad with IFS code:SBIN0004155.
I have approached the bank for issue of form 16A ( Tax deducted at source, TDS) for all the four Quarters for the year[protected].Till date they have not issued it. I am expected to file my IT returns for the assessment year 2018-19 before July 31, 2018. Repeated requests have not yielded the desired result.
Request for its immediate issue.