State Bank Of India [SBI] — Non receipt of free gift of rs.500.00 against my card no.[protected]

Address: 711227

Website: [email protected]

Dear sir,
I am maintaining a sbi credit card bearing no.[protected]. The free coupon of rs.500/- which was due with the card not received by me & after repeated request one 'welcome gift voucher no.[protected] with validity date upto 03.05.2017"was issued to me during feb'2017. The same v/no. Shows invalid. After my email dated 29.03.2017 again i have received the same voucher no.[protected] with validity date upto 03.05.2017. Yesterday i was in que for an hour and after that the big bazer people told me to come today. Accordingly i have gone there and after waiting in que for one and half hour they tried several times with the allotted v/no. But every time it shows"invalid no". I have lodge a complain with your customer care personnel. But nothing received from your end. Due to this i have been harassed continuously after opting your credit card and no effort is being taken by you to resolve the issue.
You are requested to solve the issue without any further delay by allotting a fresh voucher no. Hope for a positive reply.
Thanks.

Nikhilesh roy chowdhury