State Bank Of India [SBI] — Non receipt of pension — ppo no. Pen/se/ada/1996/b-232/ps/e/4623 dtd 02/04/1996

Address: Kolkata, West Bengal, 700006

Dear sir,

I am a senior most citizen of india having age 80+ years. I have retired 22 years ago i. E.in the year of 1996.
Suddenly i have received one letter (Attached here for your reference) from you (Letter no-letter number: cm/cppc/as/13/783. B) on 25 may 2017. Letter says 'recovery of amount rs. 118762 - ppo no. Pen/se/ada/1996/b-232/ps/e/4623 dtd 02/04/1996'. I have not received any other letter/enclosure 'calculation sheet' for this. When i contacted sbi, domjur branch about the details/enclosure (Calculation sheet) of this letter they said they don't know anything about it and said 'contact cppc'. But at this age (Being a cancer patient) i cannot go there to contact you, also cannot hear properly so thought to write you.
I have submitted written letter to sbi to provide me the details about that deductions, i have not yet received any details or calculation sheet for that.
Today 12 jun 2017, when i went to sbi, domjur branch to withdraw my pension they have refused to give me the pension.
May i know on what ground sbi can hold my pension? I cannot understand what to do, feeling so helpless cannot express in words, got retired about 22 years ago, after 22 years getting letter which is asking to pay a huge amount of rs. 118762. Trying to know the reason for that; not getting the reason for what i am getting such punishment in this age. Also sbi is not giving me pensions, really i cannot understand how is it possible-without any reason bank can stop/hold my pension. Is this innovative way sbi has invented to harass helpless aged pensioners like me?
Unfortunately, i don’t know whom to contact and what to do; so am writing to you, i strongly believe you will look into this matter and resolve the issue at the earliest.
May i request you to give me my right pension amount at the earliest? Appreciate your kind help for this matter. Thanks in advance,
Regards,
Basudeb as