State Bank Of India [SBI] — non transfer of fd maturity by neft.charging high amount for banker's cheque

Address: 400097

I submitted papers for maturity of fd on today to sbi s v raod, near chincholi phatak malad west (Micr[protected] and requested to transfer the amount to my punjab national bank account but officer concerned told me that we can not transfer the amount thru neft and we will issue banker's cheque on your cost. How bank can compel me to accept banker's cheque by paying heavy charges. Private bank icici transfering fd maturity thru bankers cheque without any charge. It is immoral and illegal and anti customer, and when our prime minister appealing to make transaction thru electronically then this system of sbi is very highly objectionable. Please arrange to instruct sbi not to charge for bankers cheque for fd made at their bank or transfer the amount thru neft. Fd no. [protected], [protected], [protected]