[Resolved]  State Bank Of India [SBI] — Not able to Prematurely close my MOD deposit account from internet banking and YONO Banking

Address: SBI, Kabir Chowk Branch, Raigarh CG, 496001

Hi,
I have a SBI saving account with number [protected] and I have created MOD accounts online in internet banking . As per the features, I can prematurely close the MOD accounts anytime or I can partially withdraw the amount from MOD. But now when I am trying to close 01 of my MOD accounts online as mentioned in SBI portal I am getting an error stating "Your MOD account can not be closed as delinking of your MOD account is failed" and it is not closing. I also tried partial withdrawal which is also failing. I contacted customer care multiple times today on 02nd Jan 2024 and none of them are able to solve the issue. They are asking to visit branch where I am currently not staying as i had transferred to maharashtra state last month . As I have created it online, I should be able to close it online as per bank instructions. The MOD deposit account are [protected] which i want to close.
Was this information helpful?
No (1)
Yes (0)
Jan 4, 2024
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27866
    Pending
    0
    Resolved
    7388
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information