Hi,
I have a SBI saving account with number [protected] and I have created MOD accounts online in internet banking . As per the features, I can prematurely close the MOD accounts anytime or I can partially withdraw the amount from MOD. But now when I am trying to close 01 of my MOD accounts online as mentioned in SBI portal I am getting an error stating "Your MOD account can not be closed as delinking of your MOD account is failed" and it is not closing. I also tried partial withdrawal which is also failing. I contacted customer care multiple times today on 02nd Jan 2024 and none of them are able to solve the issue. They are asking to visit branch where I am currently not staying as i had transferred to maharashtra state last month . As I have created it online, I should be able to close it online as per bank instructions. The MOD deposit account are [protected] which i want to close.
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Jan 4, 2024
Complaint marked as Resolved
State Bank of India [SBI] customer support has been notified about the posted complaint.
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