State Bank Of India [SBI] — not availing online facility od & fd account

Address: Pune, Maharashtra, 411046

My fd is auto renew but my od is not renew, my od balance is 0. My all transaction through net-banking (My fd & od) then why od balance is 0 & if my od balance is 0 then why od is not closed, if od is closed automatically, then fd lean is not withdrawal i request you kindly withdrawal fd lean or kindly allowed my od account transaction with new rate of interest because my fd rate of interest are clanged
I am all ready contact to bank but they have no any solution regarding my od account, because my every transaction with internet banking this problem also facing with my mother account & my wife account