State Bank Of India [SBI] — not get medical allowance

My name is sunseta sahni retired from kendriya vidyalaya paschim vihar new delhi in 30 sept 2017. My sbi a/c in guru har krishan ngr new delhi. According to kvs rule i should get medical allowance 500/ per month but i did not get every month. Please take urgent action and give order to sbi chandni chowk new delhi send my medical allowance of eight months in my sbi account guru har krishan ngr paschim vihar new delhi earlier my a/c no is [protected] sunseta sahni gh14/346 paschim vihar new delhi 11087 and give order to bank add per month in my pension