State Bank Of India [SBI] — Not issue cheque book

Address: 842001

To
The chief general manager
Sbi pension complain cell
Dear sir,
Reg:-:- my family pension a/c [protected] in your kalyani market
Muzaffarpur (1485) branch
Sir,
I wish to inform you that, i am maintaining my family pension/sb account no.[protected] (Ppo no. Ne/10218/203791/408/4172/3293 dt.07/01/99) with your kalyani market barach. I had requested for issue of cheque book on above maintained account through email dated 03/05/2016. But i did not receive the cheque book, then again i sent an email on 03/11/2016 and again reminder on 17/12/2016. Even after the said email sent after six months of the first email, there was no response and no cheque book was received by me. I also approched the near by branch of sbi for issue of cheque book, they informed me that now cheque book will be issued only by the request in home branch only. Becouse of non issue of cheque book i am anable to withdraw my pension for the last three months. I am borowing the money for my household expenses and medical expences from my relatives. Since i have shifted to newdelhi and requested you many times for issue of cheque book for the last six months. But i have not received the cheque book and unable to withdraw the pension. I have again requested your kalyani market (01485) branch with attached origional copy of requsition slip of cheque book and transfer of my pension account to your najafgarh (Delhi) branch on 10/02/2017 and also telephonic discussion against acceptation of my letter dated 10/02/2017. But so far my no request is considered. I am unable to withdraw my pension. Being an old lady of more than 70 years, i require money for frequent medical expenses and domestic expenses. I am borrowing the money from my relatives for this purpose.
I, therefore request you to kindly get my cheque book issued and my account transferred at the earliest to enable me to meet my day to day expenses and return the money borrowed by me. Otherwise i will be compelled to approach consumer foram.
A copy of letter dated 10/02/2017 is enclosed.
Thanking you
Yours faithfully
Avdhesh sinha
85a, bhupender nager, kakrola road, najafgarh
Near-survodya school no.4, najafgarh. Newdelhi-110043
Email:[protected]@gmail.com, mob:-[protected], [protected]

Enclosed :-
To,
The chief manager
State bank of india, kalyani market, muzaffarpur (1485) branch
Reg:- my family pension a/c [protected] in your branch
Sir,
I wish to inform you that, i am maintaining my family pension/sb account no. [protected] with your kalyani market barach. I had requested for issue of cheque book on above maintained account through email dated 03/05/2016. But i did not receive the cheque book, then again i sent an email on 03/11/2016 and again reminder on 17/12/2016. Even after the said email sent after six months of the first email, there was no response and no cheque book was received by me. I also approched the near by branch of sbi for issue of cheque book, they informed me that cheque book will be issued by the home branch only becouse of non issue of cheque book i am anable to withdraw my pension for the last three months. I am borowing the money for my household expenses and medical expences from my relatives. Since i have shifted to newdelhi and requested you many times for issue of cheque book for the last six months. But i have not received the cheque book and unable to withdraw the pension.
I therefore request you to kindly transfer my pension account to your najafgarh delhi branch code (01419) at the earliest to anable me to withdraw the pension for my domestic expenses.
Again i request you to kindly forward the issue of chequebook to my meintained address as mentioned in requsition slip before transfer the account. I am also enclosing herewith origional cheque book requsition slip duly filled in whereas i had earlier sent the scaned copy of the same.
I shall be greatfull if the cheque book is issued to me immedietly so that i can withdraw my pension and return the money borrowed by me. And also kindly arrange the transfer of my pension account to najafgarh (01419) branch newdelhi so that i may withdraw my pension easily.
Thanking you.
Yours faithfully
Avdhesh sinha
85a, bhupender nager, kakrola road, najafgarh
Near-survodya school no.4, najafgarh. Newdelhi-110043
Email:[protected]@gmail.com, mob:-[protected], [protected]