State Bank Of India [SBI] — not received pension / commutation / gratuity

Address: New Delhi, Delhi, 110075

My name Tilkeshwar Kr Jha retired on 31 Jul 2017 from AFStn Hindan. My bank account no is [protected] SBI Dwarka sector 19 IFSC code 17411 . My PPO no 08/14/B/12494/2017 .l had not received pension, gratuity and commutation till date . I received my PPO on 11Aug same time A PPO reached to Chandni chowk SBI branch and they had send one copy to my Dwarka sectorI19 branch l had contacted that branch regarding pension formalities ..bank staff told me to complete KYC formalities. I asked him any more they told me nothing then after one month when l not received pension l approached branch manager on 25 SEP .then l saw bank letter copy of Chandni chowk branch lt is clearly mentioned in that letter to take undertaking from pensioner .then l told manager he told me that undertaking is not required. You come tomorrow l will talk to Chandni chowk branch regarding pension delay. Then again l approached manager on 26 Feb .then manager talked to Chandni chowk branch they told that under taking is required. So pl tell me due to manager careless Ness my pension is delayed l am in loss of minimum 25 thousand interest of my commutation and graduity.then on 26 SEP manager told me that l will get pension within 3 or 4 days we had forwarded ur undertaking . But till today l had not received anything. I do not know why due to mistake of bank staff l should suffer and l will bear loss due to bank staff .this is the type of dealing to a retired defence personal of our country . without pension how we can manage our family expenses.

My mob no [protected] my email id [protected]@gmail.com
With regards
TK Jha