State Bank Of India [SBI] — On every issue asked to visit branch
V
veena telang
from Mumbai, Maharashtra
May 4, 2017
Address: Bhopal, Madhya Pradesh, 462016
I have been worst experience with SBI Online. It behaves strange and sometimes show the messages which is of no use. While doing any activities it showing message that Mobile number is not registered whereas I am getting SMS and alerts of every transactions but all of the sudden that started and unable to do anything. Most frustrating part is for each and every issue customer care ask to visit Home Branch where all the useless person sits. Not sure why customer care is needed only to tell Visit Home Branch. In this Global World its frustrating to go every time to home branch and worst thing even if you are out of City. I have visited Home Branch multiple times without much bigger reason which should be solved by customer care otherwise there is no use of Customer care service. They should either close the customer care or there online service should be better to serve customer but unfortunately none of the case true. Visting home branch also doesn't work.
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