State Bank Of India [SBI] — Online transaction failed

Address: Kolkata, West Bengal, 743368

Website: [email protected] Complaints

Date 04.07.2017

Respected, Sir

I am holding a Savings Account in Canara bank (a/c[protected]. I wish to bring to your notice that an amount of 1512.75/- & 1512.75/- has been debited from my account on 06.03.2017 & 08.03.2017 for passport from fill up but transaction was failed & 30.03.2017 (Time-14.47.43)RUPI POS TRDT 06/03/2017 SEQNO 1880, RUPI POS TRDT SEQ NO 7245 08/03/2017 amount of 1512.75/- & 1512.75/- has been refunded but 15.04.2017(time-14.39.21) RUPI POS TRDT 06/03/2017 SEQNO 1880, RUPI POS TRDT 08/03/2017 SEQ NO 7245 amount of 1556.47 & 1556.47 without any reason passport seva Dept. again debited from my a/c without any information without any OTP without any SMS confirmation .

My account details are:

· Name: Koushik Mondal
· Account No:[protected]
· Type of Account: Savings
I am enclosing a copy of my account’s balance status which reflects the transaction number and other details of the fraudulent transaction.

I request you to take up this matter urgently to help me recover my money.
Not able to reach the SBI customer care. I tried reaching the number[protected]. But the number is always engaged. It is quite frustrating. I have already sent many email to customercare.[protected]@sbi.co.in as mentioned in the passport seva site. But absolutely no response