State Bank Of India [SBI] — Passport payment : failed but money was deducted

Address: Rangareddy, Andhra Pradesh, 500079

I was applied through online mode and initiated a payment using andhra bank rupay debit card the amount 1512.75 got debited from the bank account, but the payment status in the passport application portal was failed it's been 12 days, payment has not been refunded to the bank account.

Application reference no. 17-[protected]
Payment Amount - 1512.75
Transaction Date - 04/03/2017
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State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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Application reference no. - 17-[protected]
name of applicants - ANIKET MANOJ SALUNKE
fee - 1500
passport service type - Fresh
DDO Code[protected]

payment status - Failed

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