State Bank Of India [SBI] — Passport payment issue

Address: Raigad, Maharashtra, 410210

Sir/madam
on 22/03/2017. I had applied for re-issuing of my passport,
money has been deducted from my A/C .but in track payment status it is showing ''FAILED''
so kindly help me how can I get my payment back refund
my reg. no. is ARN[protected]
I had went to bank to confirm whether payment has been done ?
they also confirmed payment has been done.